Orders are generally processed and shipped within 1 to 5 business days. For made-to-order items, please allow about 1 to 3 weeks (due to the custom nature and craftsmanship of the items). Contact me if you need it sooner, I may be able to work some magic.

We are not responsible for delays that might be caused by the carrier. Once the parcels leave our warehouse, they become the carrier’s responsibility.

Please make sure to enter your shipping information correctly at checkout. If your shipping address is incorrect or incomplete, your parcel will be lost. If the parcel is returned to us, you will have to pay the shipping fees again to receive it.

Please note that Canada Post or other carriers do not deliver during weekends. Orders are delivered only on business days.

Delivery, handling and custom charges are non-refundable. Customs duties and import taxes vary depending on the destination country and are the responsibility of the buyer.

For any questions about our products or for any comments regarding your order, do not hesitate to write to us at minkasun@outloook.com

It will be our pleasure to help you!